Services and Processes Engineering

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We design, improve and implement services, providing support for Administration offices and the other agents involved in the process, from the conception stage through to the setting up of the service.

Public Services


- New services: We study the feasibility of new services with the consequent design, structure, specifications, offer analysis and implementation.


- Traditional services (town cleaning, rubbish collection, conservation and maintenance, etc.): We provide the knowledge and experience to create a qualitative inmprovement in the service, ranging from redesigning to implementing the service.


Service contracts


- Tenders: We analyse the strengths and weaknesses of the service in all its aspects, and we determine the key aspects of success and prepare specifications and offers.


- New services: We support implementing and optimising efficiency.


- On-going services: We audit and diagnose, searching for economic optimisation and client satisfaction.